🛡️ Play Responsibly

Responsible Gaming at adda97

adda97 is committed to providing a safe, fair, and enjoyable betting environment for every player in Bangladesh. Know your limits and stay in control.

At adda97, responsible gaming is not a footnote — it is a core pillar of how we operate. We believe that betting and casino play should remain an enjoyable, recreational activity. When it stops being fun, it becomes a problem, and adda97 takes that seriously.

This page outlines the practical tools, policies, and guidance that adda97 provides to help every registered player in Bangladesh manage their gambling activity responsibly. Whether you want to set a daily deposit limit, take a short break, or remove yourself from the platform entirely, adda97 gives you the controls to do so. All tools described here are available free of charge to every account holder.

We also recognise that problem gambling can affect not just the individual player but their family and community. If you are concerned about your own gambling, or the gambling behaviour of someone close to you, please read the guidance on this page and contact our support team at any time.

Your Responsible Gaming Toolkit

Six tools built into your adda97 account to keep gaming in check

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Deposit Limits

Set a maximum deposit amount per day, per week, or per month. Once your limit is reached, no further deposits will be accepted until the period resets. This is one of the most effective ways to control your spending on adda97.

How to activate: Log in to your adda97 account, go to Account Settings, and select Responsible Gaming > Deposit Limits. Changes that reduce your limit take effect immediately. Increases take effect after a 24-hour cooling period.

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Session Time Limits

Set a maximum continuous playing session length. When your session time limit is reached, adda97 will display a reminder and, if you have chosen a hard limit, automatically log you out. Time limits help prevent extended play sessions that can lead to poor decision-making.

How to activate: Navigate to Account Settings > Responsible Gaming > Session Time Limits and choose your preferred daily session duration in hours and minutes.

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Loss Limits

Define the maximum amount in BDT you are comfortable losing within a set period. adda97 will block further betting activity once your loss threshold is reached, giving you a built-in safety net against chasing losses — one of the most common signs of problem gambling.

How to activate: Go to Account Settings > Responsible Gaming > Loss Limits. Enter your preferred limit per day, week, or month. Reductions apply immediately; increases require a 24-hour waiting period.

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Time-Out (Short Break)

Need a short break from the platform? A time-out suspends your adda97 account for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or make deposits. Your account and balance are preserved and you can return when the period ends.

How to activate: Select Account Settings > Responsible Gaming > Take a Time-Out and choose your break duration. The time-out takes effect instantly and cannot be reversed until the period expires.

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Self-Exclusion

Self-exclusion is a longer-term measure for players who feel their gambling is becoming genuinely harmful. You can request self-exclusion for 3 months, 6 months, 1 year, or permanently. During self-exclusion, your adda97 account is fully deactivated — you cannot log in, bet, or deposit. adda97 will also suppress any promotional communications to your registered contact details.

How to activate: Contact adda97 support at [email protected] with the subject "Self-Exclusion Request" and specify your preferred duration. Requests are processed within one Bangladesh Standard Time business day. Permanent self-exclusion cannot be reversed.

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Reality Check Reminders

adda97 can display periodic on-screen reminders showing how long you have been playing in the current session and your net result (total wagered minus total won) for that session. These reality checks are a gentle but effective way to stay aware of time and money spent during any given visit to the platform.

How to activate: Go to Account Settings > Responsible Gaming > Reality Check and set your preferred reminder interval (every 30, 60, or 90 minutes).

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Warning Signs of Problem Gambling

If you recognise any of the following, it may be time to use adda97's support tools or seek outside help.

You spend more money than you planned to when you started a session
You chase losses by placing larger bets to recover money you have lost
Gambling is affecting your ability to meet financial obligations — rent, bills, or family expenses
You feel anxious, irritable, or restless when you are not able to gamble
You hide your gambling activity from family members or close friends
You borrow money or sell personal items to fund gambling deposits
You have tried to stop or reduce gambling but found it difficult to do so
Gambling has begun to take priority over work, study, or personal relationships
You feel that gambling is the primary way you deal with stress or negative emotions

Quick Self-Assessment

Reflect honestly on these questions. If you answer "yes" to two or more, consider activating adda97's responsible gaming tools or contacting support.

Do you regularly spend more on adda97 than you originally intended when you logged in?

Have you ever increased your bet size specifically to try to recover previous losses?

Do you think about gambling when you are away from the platform — at work, during meals, or before sleeping?

Have you ever felt guilty or ashamed about the amount of time or money you have spent gambling?

Has anyone close to you expressed concern about your gambling activity in the past six months?

Do you continue placing bets even when your financial situation makes it unwise to do so?

Setting Your Limits — Step by Step

adda97 makes it straightforward to activate any responsible gaming tool from within your account. Here is the general process for setting deposit limits or requesting a time-out:

1

Log in to your adda97 account using your registered mobile number and password.
2

Open Account Settings from the main navigation menu and select the "Responsible Gaming" section.
3

Choose your tool — Deposit Limit, Loss Limit, Session Time, Reality Check, Time-Out, or Self-Exclusion.
4

Enter your preferred value (amount in ৳ BDT or a time duration) and confirm. Limit reductions and time-outs take effect immediately.
5

For self-exclusion, email [email protected] directly — this ensures a human reviews and processes your request promptly.

If you encounter any difficulty activating a responsible gaming tool, contact adda97 support immediately. We will prioritise your request above all other support enquiries.

Underage Gambling Prevention

adda97 enforces a strict minimum age requirement of 21 years for all players. This is not a guideline — it is a hard platform rule. During registration, all players are required to confirm their age. adda97 may request government-issued identity documentation at any point to verify that a player meets the 21+ requirement.

If adda97 has reasonable grounds to believe that a registered account belongs to a person under the age of 21, the account will be suspended immediately pending identity verification. Any balance held in the account will be returned to the originating payment method (bKash, Nagad, Rocket, or Upay) once the suspension review is complete.

Guidance for parents and guardians: If you share a device with a minor, we strongly recommend using device-level parental controls and ensuring that your adda97 login credentials are not accessible to anyone under 21. If you believe a minor has accessed or registered an adda97 account, contact [email protected] immediately.

Keep your adda97 login details private and do not share passwords with household members under 21.
Log out of adda97 fully after each session on shared devices.
Use your device's parental control or screen time features to restrict access to gambling websites.
Speak openly with young people in your household about the risks associated with gambling.

adda97's Responsible Gaming Commitments

adda97 holds itself to a set of operational standards designed to minimise gambling-related harm across our player base in Bangladesh. These commitments guide every product and policy decision we make:

No predatory bonus structures: adda97 does not design bonus schemes that incentivise players to chase losses or increase bet sizes beyond their normal pattern.
No marketing to at-risk players: Players who have activated deposit limits, time-outs, or self-exclusion are removed from all promotional communications immediately. adda97 does not send "win-back" campaigns to recently self-excluded players.
Trained support staff: adda97's customer support team receives ongoing training to identify behavioural indicators of problem gambling in player communications and to respond with empathy and appropriate tool referrals.
Account monitoring: adda97's platform monitors account-level activity patterns for statistical indicators of problem gambling — including sharp increases in deposit frequency, rapid bet escalation, and late-night session concentration. Where these patterns are identified, adda97 may proactively reach out to the account holder.
Fair play certification: All games available on adda97 use certified random number generators. Game outcomes are not influenced by a player's prior losses or account balance.
Transparent odds and house edges: adda97 provides clear information on return-to-player percentages and house edges for casino games so that players can make informed decisions before wagering.

Play Smart. Stay in Control.

adda97 is here for the long game. Set your limits, enjoy cricket betting and slots responsibly, and reach out whenever you need support. For adults aged 21 and above only.